The Smokehouse Hotel & Restaurant Cameron Highlands, Cameron Highlands ➤ Reviews, Rooms & Prices 2025

Barbara

United States, September 2024

8.2/10

I had an enjoyable stay at this hotel, surrounded by beautiful gardens and a friendly atmosphere that made it feel like a home away from home. The rooms were spacious and offered lovely views, but the lack of shower cubicles was a bit inconvenient. The service was attentive, always ready to help, yet the dining options could use a bit more variety. Overall, it’s a nice place to relax, especially for those who prefer a quieter environment away from the hustle and bustle.

Rooms

8.0

The rooms were big and spacious with cozy touches, and I loved the beautiful views of the colorful gardens and the birdhouse. However, there wasn't a separate shower cubicle, which wasn't ideal.

Service

9.0

The staff were attentive, helpful, and friendly throughout my stay. They opened all the windows to keep the atmosphere fresh, which was a nice touch.

Location

9.0

The hotel is positioned nicely among beautiful gardens, making it a peaceful retreat away from the bustling town, yet still accessible if you need to venture out.

Dining

7.0

While the dining options were decent with made-to-order selections, I found the variety a bit limited. The scones were a delightful treat during tea time, though.

Facilities

8.0

The hotel had a charming layout with comfortable lounges surrounding a cozy fire, but additional amenities would enhance the experience.

Dave

United States, September 2024

7.4/10

The hotel is situated in a great location for exploring the Cameron Highlands, between Tanah Rata and Brinchang, which made getting around easy. The rooms have a charming old-time style with modern amenities, though they can get quite noisy due to the traffic from the main road. The staff was friendly and accommodating, but the service lacked attention in certain areas. The dining experience was simple yet enjoyable, and while the hotel had some nice features, the inability to securely store luggage after checkout was inconvenient, especially for families with kids.

Rooms

7.0

The rooms were quite comfortable with an old-time style, but they also felt a bit noisy because they're right next to the highway.

Service

7.0

The staff was very friendly and helpful, checking on my parents-in-law's comfort regarding stairs, but there were moments where the service felt a bit lackluster.

Location

9.0

The location was fantastic for getting around the Cameron Highlands, conveniently positioned between Tanah Rata and Brinchang.

Dining

8.0

The dining experience was simple but delicious; breakfast consisted of toast with various jams and met my expectations.

Facilities

6.0

Facilities were decent but could use some improvements considering the price, especially regarding luggage storage.

Jim

United States, August 2024

8.0/10

I had a lovely stay at this hotel, nestled in a beautiful garden setting with views that took my breath away. The service was friendly and efficient, and the food was generously portioned. The only downside was that the rooms could be a bit of a climb since they're on the second floor without a lift. But overall, it was a pleasant experience with a good value for the price.

Rooms

8.0

The rooms are located on the second floor, offering stunning views of the gardens, making them quite special in their own right.

Service

9.0

The receptionists were incredibly helpful, assisting with bus ticket bookings and ensuring I had everything I needed. I felt very well taken care of.

Location

9.0

The hotel is strategically located between Tanah Rata and Brinchang, surrounded by a delightful array of trees and plants that really create a peaceful atmosphere.

Dining

7.0

Breakfast was a cozy experience with the ambiance enhanced by candle lights, although I found the options somewhat limited, especially missing out on bacon and tomato.

Facilities

7.0

The facilities were good, though I did notice some minor issues and areas for improvement like the toilet flushing which takes some getting used to.

Mary

United States, August 2024

7.2/10

My stay at the hotel was quite pleasant overall. The rooms were spacious and clean, which added to the comfort of my visit. The staff were friendly and very helpful, making my experience enjoyable. However, the dining options left a bit to be desired, as they were not very exciting. The location was great for me, being away from the hustle and bustle but still accessible.

Rooms

9.0

The rooms were very spacious and came with comfortable beds, ample cupboard space, and a sitting area. Hilltop 1 was especially spacious and clean, which I appreciated.

Service

7.0

The service was generally friendly and helpful throughout my stay. However, I did feel a bit scrutinized during check-in when asked for my passport.

Location

8.0

The location was ideal for me, away from the busy town but still convenient for getting around the Cameron Highlands. It struck the right balance for my preference.

Dining

5.0

The dining options were made-to-order but left me a bit uninspired and they weren't very good. It was disappointing considering the great surrounds.

Facilities

7.0

The facilities met my needs adequately, although nothing stood out as exceptional during my stay.

Charles

United States, August 2024

7.0/10

My stay at the hotel had its ups and downs. On one hand, the staff was incredibly friendly and always helpful, and the location was convenient for exploring the area. On the downside, the rooms were in need of some serious updates, and the noise from the road was quite disruptive. Overall, while it offers great staff and location, it's not quite ideal due to the room conditions.

Rooms

5.0

The rooms felt a bit outdated and were in urgent need of refurbishment. They had a single window overlooking a brick wall, and the noise from trucks passing by really affected my sleep.

Service

9.0

The staff were all very friendly and helpful, always wearing a smile and ready to assist with anything I needed. Their positive attitude really made an impact on my overall experience.

Location

8.0

The hotel is conveniently located between Tanah Rata and Brinchang, making it easy to get around the Cameron Highlands. The natural surroundings with lush greenery were a delight for morning walks.

Dining

7.0

The dining options were pretty good, with delicious food included in the price. However, I wished they had a menu with pictures to make choices easier.

Facilities

6.0

The facilities were decent although a bit basic, and they could definitely benefit from some updates to match the overall setting.

Patricia

United States, August 2024

8.0/10

I had a lovely stay at this hotel, where the staff was friendly and accommodating, and the location was perfect for exploring the nearby attractions. The rooms were bright and welcoming, but the walls were quite thin, which was a bit distracting. Overall, it was a good experience, but the noise level could use some improvement.

Rooms

7.0

The rooms were much lighter and more welcoming, although the walls were quite thin, making it hard to avoid noise from neighboring rooms.

Service

9.0

The service was excellent; the staff was very friendly and went out of their way to help with anything I needed.

Location

9.0

The location was great for getting around the Cameron Highlands easily, with a beautiful setting filled with nature all around.

Dining

8.0

The dining experience was pleasant, with well-cooked and presented food that felt like a cozy retreat.

Facilities

7.0

While the facilities were decent, there could be more to offer for a more luxurious stay.

John

United States, July 2024

7.4/10

I had a mixed experience at the hotel. The building had a unique charm, with rooms that were quite quirky and full of character, but there were some downsides like the musty smell in certain areas. The service was friendly and helpful, and the location was conveniently situated between Tanah Rata and Brinchang. However, the dining could use some improvement with options and presentation.

Rooms

7.0

The rooms were interestingly designed, merging different areas of the building, but I noticed a slightly musty smell that detracted from the overall experience.

Service

8.0

I found the service to be polite and very friendly, always ready to assist me whenever needed.

Location

9.0

The hotel is in a nice setting between Tanah Rata and Brinchang, offering easy access to both.

Dining

6.0

While the dining area was cozy and peaceful, the breakfast options were somewhat limited and not served as a buffet.

Facilities

7.0

The facilities were decent, but nothing stood out to ensure a luxurious experience.

Joseph

United States, July 2024

8.0/10

I had a lovely stay at this hotel. The location in the vibrant Cameron Highlands is absolutely beautiful, and the rooms were spacious and comfortable with a nice view of the golf course and garden. The staff was always friendly and willing to help, which made my experience even better. However, I found the food options a bit repetitive and the exterior could use some restoration to match the cozy interior feel. Overall, it's a great value for a peaceful getaway.

Rooms

9.0

The rooms were spacious and furnished with colonial-style furniture, featuring modern amenities. I especially enjoyed the layout with a living room, bedroom, and workspace that provided a cozy yet functional environment.

Service

9.0

The staff was incredibly friendly and helpful, always ready with assistance or to book trips for me. They really made my stay enjoyable.

Location

8.0

The location is perfect for a morning walk or jog, nestled in the scenic beauty of Cameron Highlands. However, it was a bit close to road noise which slightly detracted from the tranquility.

Dining

7.0

The dining experience was decent, though I would say that the menu has remained the same for decades and could use a refresh. The breakfast offered a nice selection like papaya and oats, but I wish there were more options.

Facilities

7.0

The facilities were adequate, but it seems there's a lot of potential for improvement, especially regarding the exterior and some interior parts that could benefit from restoration.

Larry

United States, July 2024

7.4/10

I truly enjoyed my stay at this hotel, which boasts a charming ambiance and well-preserved character from the past. The staff was incredibly friendly and the location in the highlands is superb, though it’s not ideal for bus access. The dining options were decent, but I felt a bit let down by the quality of the dinner. Overall, I think it offers good value for money despite a few minor shortcomings.

Rooms

7.0

The rooms were well-furnished in accordance with the period, but I wish they had more modern screened shower facilities. The lighting could be brighter and the beds felt a bit too firm for my liking.

Service

9.0

The service here was quite pleasant; the staff was friendly and even provided us with complimentary sandwiches for our city trip, which added a nice touch to our experience.

Location

8.0

Nestled in the highlands, the hotel's location is absolutely lovely, featuring comfortable lounges and a soothing open log burner. However, access could be limited, especially for guests arriving by bus.

Dining

6.0

Dining at the hotel was okay; I was particularly disappointed with the steak and lamb we ordered for dinner. However, breakfast was more enjoyable, and the staff was incredibly helpful and friendly.

Facilities

7.0

The hotel’s facilities are charming and cozy, with lovely lounges, but they could use some modernization to match the expectations of today's travelers.

Charles

United States, June 2024

8.0/10

My stay at the hotel was mostly enjoyable, with the beautiful gardens and friendly staff really standing out. The rooms had some issues, including a moldy smell due to humidity, but the views were lovely. The location is great if you prefer a quieter environment while still being accessible. Overall, it's decent value for money, especially with the generous food portions, but it does need some improvements in room maintenance.

Rooms

6.0

The rooms had a beautiful view out over the gardens and golf course, but unfortunately, they also had a moldy smell and some dampness that was quite noticeable.

Service

10.0

The service was exceptional. The receptionists were very helpful, and one staff member went out of his way to assist when my wife felt unwell, driving us to a pharmacy. The food was also generously portioned.

Location

9.0

The location is serene and surrounded by charming gardens filled with various plants, making it feel like an old English countryside setting. It's away from bustling areas, yet still accessible by cab, which I appreciated.

Dining

8.0

Dining at The Smokehouse was delightful. The staff was friendly and engaging, adding to the cozy atmosphere, and the food was quite good.

Facilities

7.0

The facilities were basic but adequate. The outdoor areas were beautiful and well-kept, providing a lovely space to relax.

Joe

United States, May 2024

6.8/10

I enjoyed my stay at this hotel, which has a great location between Tanah Rata and Brinchang, making it convenient to explore both areas. However, the rooms definitely needed some TLC, and the plumbing issues in the shower were quite bothersome. The staff was friendly and attentive, especially when my wife needed some extra care. Overall, it's a decent choice if you don't mind a few imperfections in the rooms.

Rooms

5.0

The rooms felt quite scruffy and definitely need a full refurbishment. They seemed to be stuck in time, about 50-60 years without any updates. The bathroom was unpleasant, and the shower plumbing really needs fixing.

Service

8.0

The service was a mixed bag. While some staff were extremely helpful and friendly, like the receptionist who helped book tickets and the gentleman who assisted my wife when she felt unwell, I found it a bit lacking when it came to hiring taxis.

Location

9.0

The hotel's location is its strong suit, sitting strategically between Tanah Rata and Brinchang. It's a lovely setting that makes it easy to explore the surrounding attractions.

Dining

7.0

Dining was generally a positive experience, with awesome friendly staff that took time to chat with us. The breakfast was decent, though I would have loved a bit more variety.

Facilities

6.0

The facilities were adequate but understated; nothing particularly stood out as exceptional, but they served their purpose.

Donald

United States, April 2024

7.6/10

I had a pleasant stay at this hotel, which boasts beautiful grounds and is situated close to hiking trails. The rooms were spacious and quite comfortable, although the dining options left something to be desired. The staff were incredibly friendly and attentive, making the experience even better. While the location is superb for those seeking a quieter atmosphere, it’s a bit of a trek to the nearest town.

Rooms

8.0

The rooms were spacious with a nice layout, featuring a living room with two sofas, a cozy bedroom, and a bathroom. The workspace was a useful addition, complete with a breakfast table and a bar area.

Service

10.0

The staff were warm and friendly, always willing to assist. I especially appreciated how one staff member went out of his way to help when my wife wasn’t feeling well.

Location

9.0

I loved the location; it was perfect for us as we enjoy being away from the hustle and bustle while still being able to access it through a short cab ride. The beautiful heritage property added to its charm.

Dining

5.0

The dining experience was disappointing; the menu had limited options and I found the selection quite bleak. It was a big letdown compared to the rest of my experience.

Facilities

7.0

The hotel featured lovely grounds and good amenities but could improve in the dining area.

Friendly staff

Limited dining options

Dick

United States, April 2024

6.6/10

I had a mixed experience at this hotel. The views from my room overlooking the colorful garden were stunning, and it was definitely cheaper than two standard rooms at a similar hotel. However, the noise from the roadside was pretty bothersome all night, and the rooms could really use some updates since they haven't been refurbished in decades.

Rooms

5.0

The rooms were spacious with beautiful views, one of the garden and the other of an interesting birdhouse. Unfortunately, they felt very outdated and lacked modern amenities.

Service

7.0

While the staff was friendly and accommodating, there were moments when they didn't quite understand my requests, which led to some confusion.

Location

8.0

The hotel is set away from the bustling town and surrounded by beautiful gardens, which I appreciated for a quiet escape while still being accessible by cab.

Dining

7.0

I enjoyed the dining options, especially the breakfast, which had a good English style but was a bit limited in variety.

Facilities

6.0

The facilities, particularly the communal lounges around a cozy fire, were nice, but I felt the hotel overall needed more investment in upkeep.

Matthew

United States, April 2024

7.4/10

I enjoyed my stay at this hotel as it offered a pleasant experience with its friendly staff and beautiful surroundings. The rooms, while spacious, could use a bit of modernization and cleaning. The location was nice, being a bit away from the main town, offering a quiet atmosphere. In terms of value for money, it was reasonable, but the dining options could have been better.

Rooms

7.0

The rooms were spacious, featuring a large wardrobe and a seating area, but they definitely need some renovation for a more modern look.

Service

9.0

The staff members were incredibly nice and helpful, always ready to accommodate our needs.

Location

8.0

The location was good, just far enough from the village to ensure a peaceful stay, surrounded by beautiful trees and flowers.

Dining

7.0

The dining options were good, offering a range of choices, but I felt there could have been more variety in the breakfast selection.

Facilities

6.0

The hotel had nice facilities, but they felt a bit dated; an update would really enhance the overall experience.

Friendly staff

Need for renovation

Amanda

United States, March 2024

7.0/10

The hotel has a unique charm with its quirky room layout that offers a cozy atmosphere. While the service was friendly and attentive, the overall experience was marred by some issues; especially the condition of the rooms, which really need a renovation. The location is great for those wanting a peaceful retreat from the bustling town, but the temperature in the rooms was a bit uncomfortable at times. Overall, it was decent value for the money given the friendly service and lovely gardens.

Rooms

5.0

The rooms had a quirky layout, feeling more like a vintage maze than a standard hotel room. While it was clean, it definitely needs a refurbishment, as it felt warm and could be uncomfortable at times.

Service

8.0

The service was friendly and helpful, especially the staff in the dining area who were chatty and accommodating during breakfast and dinner.

Location

9.0

The hotel is nicely located away from the busy town center, surrounded by beautiful gardens and an inviting view of the golf course, which made it feel serene.

Dining

7.0

Breakfast was a highlight with made-to-order options and friendly staff, but it could benefit from a clearer menu, perhaps with pictures to help choose.

Facilities

6.0

The hotel did have some nice facilities like lounges by a woodburning fireplace, but overall, they felt a bit dated.